Q: My handset shows full signal but goes straight to answerphone - Why?

There are a couple of popular reasons why this may happen:1) The handset may have a software problem and require a later version of software on the handset - We can arrange this for you.2) It may be a signal issue with your network provider. If this problem generally happens at peak times of the day (morning, lunch and early evening) there is a likelihood it may be the network being busy.We would still recommend you contact us to check you have the latest version of software, and if you dont we can do this for you (FOC for handsets under warranty)